Wave Broadband User's Guide

USER’S GUIDEInternet, Cable TV & Phone User's Guide1-866-WAVE-123 | wavebroadband.com

10Wiring Diagrams1. Coaxial connector used to connect the DCT to a standard TV or DVD recorder or VCR. 2. Coaxial connector used for DCT input from

11Wiring DiagramsUsing Coaxial CablesUsing Audio & Video CablesDCT 2000 SeriesPRIMARY USE: Digital Cable

12Wiring DiagramsDCH6416 Series1. USB 2.0 High-Speed Connector (Not active)2. Cursor – menu navigation3. Select – selects menu options4. Power – t

13Wiring DiagramsHDMI Operation SafetyBefore connecting or disconnecting any HDMI cable, all equipment must be powered off. Otherwise, it is possible

14Wiring DiagramsDCX 3200 SeriesPRIMARY USES: Digital Cable, HD, MR-DVR Client DCT1. Power —LED displays whether the set-top is on or off (standby)2.

15DCX 3200 SeriesPRIMARY USES: Digital Cable, HD, MR-DVR Client DCTWiring DiagramsConnecting to an HDTV using HDMI or Component cables – Audio and Vid

16Wiring Diagrams1. USB 2.0 High-Speed connector (Not Active) 2. Cursor—Menu navigation; Select—Selects menu options3. Power—Turns the set-top on a

17Wiring DiagramsDCX 3400 SeriesPRIMARY USES: DVR/HD-DVR, MR-DVR Server DCTConnecting to an HDTV using HDMI or Component cables – Audio and VideoConn

18DCX 3400 SeriesPRIMARY USES: DVR/HD-DVR, MR-DVR Server DCTConnecting to an external A/V receiver and/or VCR/DVD recorderConnecting to an HDTV using

19DCT 6400 SeriesPRIMARY USES: Digital Cable, HDConnecting to an HDTV using Component Video or DVI Connections – Video OnlyConnecting to an HDTV using

2Welcome ... 3Using Your Rem

20Digital Cable TroubleshootingIf you subscribe to Digital Cable you can connect any number of television sets in your home for service, but you will

21High Definition Television Troubleshooting• If you do not have a picture on your HDTV, turn off all equipment and check your connections. Some conne

22Digital Video Recorder TroubleshootingDVR Operation SafetyA DVR requires plenty of open space for ventilation. It is preferable to have at least 2”

23High Speed InternetThis guide will help you become acquainted with Wave’s internet service and provide step-by-step instructions on how to install o

24High Speed InternetMost cable modems other than the Motorola Surfboard indicate online status with a single cable light. If the cable light is flash

25High Speed InternetConfiguring Your ComputerOnce the cable modem is online and connected to your computer, it is necessary to set up your computer t

26High Speed InternetConfiguring Windows 7 Click the “Start” button and select “Control Panel”.• Click on the “Network and Internet” icon.• Click o

27Configuring Windows Vista• Click the “Start” button and select “Control Panel”.• Double-click “Network and Sharing Center”.• Next to “Local Area

28High Speed InternetConfiguring Mac OS 8.5 – 9.2• Click on the Apple menu, move the mouse over “Control Panel”, and select “TCP/IP”• On the TCP/IP

29High Speed InternetWave EmailWhile you can use any email provider you choose with Wave High Speed Internet, up to ten wavecable.com email addresses

3Thank you for choosing Wave Broadband. Wave is your premier local provider of cable television, high-speed internet, and phone services. No matter wh

30High Speed InternetHigh Speed Internet TroubleshootingIf you are unable to connect to the internet, first check your cable modem to see if it is onl

31WavePhone™WavePhone™ works just like other home phone services you may be used to, though it does require some equipment that you may not be familia

32((Standby Button on the front of the MTA (It terminates the USB/Ethernet connection.)Phone 1Phone 2Computer USBComputer EthernetPower OutletCable W

33WavePhone™911/E911 Emergency InformationIf you attempt to install or use the Wave equipment or VoIP services at another location, the VoIP services,

34WavePhone™Setting Up Your Voice Mailbox• To set up your voice mailbox for the first time you must dial (*9) or your telephone number from your home

35WavePhone™Voice Mail Features• Incoming calls will be forwarded to voicemail after 24 seconds /4 rings by default. You can change this setting at My

36WavePhone™Calling Features The following features are included with Unlimited Phone or can be added to our other phone plans for an additional month

37WavePhone™• Selective Call Forwarding (*63) – Forward calls from a list of up to 12 people to another phone line. All other calls will ring through

38WavePhone™• Three Way Calling – Bridge together two lines in addition to your own so that three separate individuals can speak on a single call. 1.

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4Using Your Remote ControlNote: Your remote may vary from the one shown here; however, the basic functions should remain the same. To see detailed di

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5Programming Your Remote ControlFor additional settings and information, please visit wavebroadband.com.Auto Search MethodYour cable remote may be use

6Coaxial cable, or “coax,” is the standard cable line that is installed in your home. If you have basic or digital cable, this may be the only kind of

7Cable TelevisionWave’s cable services include basic cable, digital cable, high-definition television and digital video recording. Wave also offers

8Cable TelevisionTV On DemandIf TV On Demand is available in your area, it automatically comes with your digital cable receiver. Simply tune to Channe

9Cable TelevisionDigital Video RecorderWave’s Digital Video Recorder (DVR) allows you to record and playback your favorite shows and movies with the t